DELIVERY & RETURNS
UK DELIVERY CHARGES
- CLICK & COLLECT FROM STORE - FREE
- For a Greeting Card First Class £1
- Wrapping Paper 2nd Class Signed For £6.50
- 100g - 2kg 2nd Class Tracked & Signed For (48 hour) £4.95
- 100g - 2kg 1st Class Tracked & Signed For (24 hour) £7.50
- 100g - 2kg Royal Mail Special Delivery by 1pm £12.50
- 2 - 10kg UPS £7.75
- For heavier items or other destinations outside the UK please email us for a quote.
Our priority is that your order reaches you safely so packaging is practical rather than pretty, and I recycle and reuse as much packaging as possible.
Sustainability is very important to us so we use:
cardboard boxes, we reuse boxes wherever we can
paper void fill
paper postage bags
cornstarch packing peanuts
We also reuse bubble wrap and other postage materials we have received.
REST OF THE WORLD DELIVERY CHARGES
If you would like to place an order for delivery outside the UK please email us on email@example.com and we will be able to give you a precise quote for the item you wish to send.
CLICK & COLLECT:
Orders will be available the day after the order is placed from 2pm at our Midhurst shop -
Stuff & Co, West Street, Midhurst, West Sussex GU29 9NF
Please allow 3-5 working days for orders to be dispatched and up to 5 working days for delivery after you have received your order despatched email.
Please note that during sale periods we receive a high volume of orders, which may result in delivery taking a little longer than usual.
FOR PURCHASES MADE IN THE SHOP
Stuff & Co will exchange any item you are not happy with provided they are returned in their original condition with 14 days of purchase with a valid receipt. If you cannot find a suitable exchange a gift card will be issued. Faulty items will receive a full refund. Items purchased in a sale are sold as seen an are non refundable or exchanged. We are unable to accept returned earrings, soap or skincare products for hygiene reasons unless faulty.
ORDERS PLACED ONLINE
Stuff & Co will exchange or refund any item you are not happy with provided they are returned in their original condition within 14 days of receipt.
Please request proof of postage from the post office for your returned item as Stuff & Co cannot be held responsible for anything that gets lost or damaged in transit.
Delivery charge and returned postage will only be refunded if the item is faulty.
If an item you have received is damaged please inform us within 24 hrs of delivery to arrange for a replacement to be sent.
We are unable to accept returned earrings, soap or skincare products for hygiene reasons unless faulty.
PLEASE RETURN TO:
Stuff & Co